AboutUs

About Us

Civil Processing Bureau is a private company that specializes in locating and expediting shipment of global vital documents direct to our clients’ door. Everyone has, at one time or another experienced the need to acquire or replace a vital document such as a birth, marriage or death certificate, and oftentimes under urgent circumstances. For example, you need to travel and you do not have a valid passport. A birth certificate is necessary to apply for a passport, but the process of attaining these vital documents directly through government agencies can be difficult and are generally accompanied by long wait times. Unnecessarily complicated regulations can cause rejected applications and even more delays. Most people cannot afford to make themselves an expert in the nuances of these regulations just to replace one vital certificate, nor can they afford to wait in line for several hours, as happens in provinces like Ontario.

   Superior Customer Service

We pride ourselves on a commitment to excellence and superior 
customer service. We have been serving our loyal Canadian and
US customers for quite sometime. The process  is simple. Complete
your application online, a confirmation email will be sent with your
order details, and then receive your certificate directly from the
provincial vital statistics office. We offer two service options
depending on your needs, Regular Service or Rush Service.
When we receive your order we will process your request and
forward it to the proper location for retrieval.


Even if you do not have all the information the form requests, Civil Processing Bureau’s customer support department is equipped to assist you in filling in any blanks on your forms and will respond to you within 2 to 4 business days of receiving your email. You never have to leave your home and you certainly do not have to worry that your application will be sent back to you weeks later because you forgot to check a hidden box or enter information in the only suitable format.

Civil Processing Bureau provides the fastest service possible and you will often receive your vital certificate several days before what is indicated on our website. This is because we work with provincial vital statistics agencies to process your applications in the most efficient way possible. Our services are constantly evolving and improving to make sure we are following government guidelines while still assuring you get your certificate as quickly as possible, and we are currently updating our Ontario application system for this purpose.  Whether you're going on a trip, applying for services or are in need of official identification, you can trust Civil Processing Bureau to handle the speedy acquisition of your vital documents.

For general enquires, please e-mail us at info@canadianbirthcertificate.com. We will help in any way we can. Please let us know how we can better serve you.