Contact Us

Contact Us

Contact Us

Check Status

Are you looking for a status check on your certificate? No problem, our goal is to give you an answer within 24 hours during business days. Please note sometimes we do need an extra day to track down your order.

Please provide us with as much information to ensure a faster response to your request.

Applicant First Name
 
Last Name
Email Address
 
Transaction Id
 
Certificate Type
Province
Cancellation Request

Did you just submit an order? Did you not intend to use this service? No problem, we will refund your purchase within 48 hours (2 business days). This is our guarantee to our client to ensure the highest standards. For more information you can read our terms or service here

Please provide us with as much information to ensure a faster response to your request.

Applicant First Name
 
Last Name
Email Address
 
Transaction Id
 
Certificate Type
Province

Vital Statistics Support - Our goal is to respond to your request within a few hours.

Text us your questions: 1-867-888-1686 (Canada only)

Leave a voice message: 1-888-240-0208

Fax: 416-981-3409 (Photocopies of photos IDs will not be legible. Please scan and email copies of photo ID documents to us).

Email: info@canadianbirthcertificate.com

For all ready submitted certificates to the government

If you are following up on the status of an already ordered certificate, as the applicant, you will need to contact the government agency directly.

They will only discuss the status of the application with the applicant. The contact information for the government agencies can be found on your order receipt or below.

Government Agency Contact Numbers
  • ALBERTA

    Non-Alberta Residents: 780-415-2225
    Alberta Residents: 780-427-7013
  • BRITISH COLUMBIA

    Toll Free: 1-888-876-1633 (BC only)
    Telephone: 250-952-2681
  • MANITOBA

    Toll Free: 1-800-282-8069 (Manitoba only)
    Telephone: 204-945-3701
  • NEW BRUNSWICK

    Telephone: 506-453-2385
  • NEWFOUNDLAND & LABRADOR

    Telephone: 709-729-3308
  • NORTHWEST TERRITORIES

    Toll Free: 1-800-661-0830
    Telephone: 867-777-7400
  • NOVA SCOTIA

    Toll Free: 1-877-848-2578 (Nova Scotia only)
    Telephone: 902-424-4381
  • NUNAVUT

    Toll Free: 1-800-661-0833
    Telephone: 867-645-8002
  • ONTARIO

    Toll Free: 1-800-461-2156 (Ontario only)
    Telephone: 416-325-8305
  • PRINCE EDWARD ISLAND

    Toll Free: 1-877-320-1253 (PEI only)
    Telephone: 902-838-0880
  • QUEBEC

    Telephone: 418-643-3900
  • SASKATCHEWAN

    Toll Free: 1-855-eHS-LINK (347-5465)